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Delivery

  1. All deliveries are tracked.

  2. All products are in stock.

  3. Orders are dispatched within 24 hours of payment on business days.

  4. Delivery price is calculated at checkout.

United Kingdom and Ireland

Average delivery time: 4 days (January–June 2026)

Delivery options

Available services depend on the destination and parcel.

Baltics · Finland

Parcel locker or courier

Parcel lockers and courier delivery are available in Estonia, Latvia, Lithuania and Finland. A street address is only needed for courier delivery.

Omniva
SmartPosti
DPD
Venipak
International

Tracked delivery worldwide

International orders are usually shipped with DHL. Final delivery is handled by a local postal partner in the destination country.

DHL
DPD
FedEx
Royal Mail
La Poste

Partners vary by destination; not all can be selected at checkout.

Delivery price

Delivery options, the final price and the estimated arrival time are shown at checkout before the order is placed. The price depends on the destination, parcel size, weight and service.

VAT and customs

VAT is calculated at checkout. Orders delivered outside the European Union may be subject to local import VAT, customs duties or carrier handling charges.

Typical delivery times after dispatch
DestinationEstimated timeService
Estonia1–3 business daysLocker or courier
Other European destinations3–7 business daysTracked post or courier
Rest of the world7–14 business daysTracked post or express

Delivery times are estimates. Remote destinations, customs processing and seasonal peaks can add time.

Questions

Contact us with the order number for help with a shipment.

Tracking your order

The tracking link is emailed after dispatch. Updates may begin when the carrier first scans the parcel.

Delayed delivery

If tracking has not updated or the estimated delivery time has passed, contact us with your order number. We will check the shipment with the carrier.

Lost or damaged parcel

Contact us as soon as possible and include your order number. For visible damage, keep the packaging and take photographs so we can resolve the claim with the carrier.

Changing or cancelling an order

Contact us immediately if an address or order needs to be changed. Once the parcel has been transferred to the carrier, changes may no longer be possible. For returns after delivery, see our return and refund information.

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